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Client Feedback Survey

Company Name*

Project Name / Site Location*

Date of Service*

Job Description*

NDT Method(s) Used

Ultrasonic Testing (UT) Magnetic Particle Testing (MT) Liquid Penetrant Testing (PT) Visual Inspection (VT) Other

Please rate the following on a scale of 1 (Poor) to 5 (Excellent):

Category

Technical competence of NDT personnel

1 2 3 4 5

Quality and accuracy of inspection results

1 2 3 4 5

Timeliness of service delivery

1 2 3 4 5

Compliance with safety standards

1 2 3 4 5

Equipment and technology used

1 2 3 4 5

Documentation and reporting clarity

1 2 3 4 5

Category

Responsiveness to inquiries

1 2 3 4 5

Professionalism of staff

1 2 3 4 5

Clarity of communication before/during/after testing

1 2 3 4 5

Coordination with your team on-site

1 2 3 4 5

How satisfied are you overall with our NDT services?

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

How likely are you to recommend our company to others?

Very likely Likely Neutral Unlikely Very unlikely

How likely are you to use our services again?

Very likely Likely Neutral Unlikely Very unlikely

What did you like most about our service?

What could we improve?

Were there any safety, quality, or communication concerns during our work?

Any additional comments or suggestions?

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Our mission is to ensure our clients design, create, and operate the best products possible. No physical samples are taken, and no damage is done to the structure.

CIC Inspection & Consulting Ltd. 4411 - 68 Avenue NW
Edmonton, T6B 2N2
E-mail reception@cicinspection.com
Phone 780 468 4593

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